Privacy Policy

1. Information We Collect

We collect information to provide, operate, improve, and secure our Service.

1.1 Information Collected Automatically

When you access the Service, we automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Device type, operating system, and platform
• Time zone and location (approximate)
• Referring URLs and pages visited
• Date and time of access
• Cookies and similar tracking technologies

This information helps us understand how users interact with our Service and improve performance and security.

1.2 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Create an account
• Contact customer support
• Upload content
• Use interactive features

This may include:

• Full name
• Email address
• Phone number
• Profile information (username, profile image, etc.)
• Account credentials (stored securely using encryption and hashing)

1.3 Content and Upload Information

When you use Real AR, we collect and store content you upload to the Service, including:

• Target images
• Videos
• 3D models
• AR-related assets and metadata

This content is stored securely and used only to provide AR experience generation and related features.

1.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Maintain user sessions
• Improve user experience
• Analyze usage and traffic patterns
• Remember preferences

You can control or disable cookies through your browser settings. However, disabling cookies may limit certain features of the Service.

2. How We Use Your Information

We use your information for the following purposes:

• To create, operate, and maintain AR experiences
• To manage user accounts and authentication
• To provide customer support and respond to inquiries
• To notify you about updates, changes, or improvements to the Service
• To monitor usage, performance, and technical issues
• To detect, prevent, and address security threats or fraud
• To comply with legal and regulatory requirements

We do not use your personal data for automated decision-making or profiling that produces legal effects.

3. Data Security and Encryption

We take reasonable and appropriate measures to protect your information.

3.1 Security Measures

Our security practices include:

• End-to-End Encryption: Sensitive personal data (such as name, email, and phone number) is encrypted using AES encryption standards.
• Secure Transmission: All data transmitted between your device and our servers is protected using SSL/TLS encryption.
• Access Control: Access to personal data is restricted to authorized personnel only.
• Regular Monitoring: We monitor systems for potential vulnerabilities and attacks.

Despite our efforts, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

4. Data Retention

We retain your personal information only for as long as necessary to:

• Provide the Service
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

You may request deletion of your account and associated personal data at any time, subject to legal and operational requirements.

5. Sharing and Disclosure of Information

We do not sell or rent your personal information.

We may share your information in the following cases:

5.1 Service Providers

We may share data with trusted third-party service providers who assist us with:

• Website hosting
• Cloud storage
• Analytics
• Customer support

These parties are contractually obligated to keep your information confidential and secure.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as:

• Court orders
• Government requests
• Legal investigations

5.3 Business Transfers

If Real AR is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• The right to access your personal data
• The right to correct or update inaccurate information
• The right to request deletion of your data
• The right to withdraw consent at any time
• The right to object to certain processing activities

To exercise your rights, contact us at mamu14532@gmail.com.

7. Third-Party Links

Our Service may contain links to third-party websites or services not operated by us.

We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any information.

8. Children’s Privacy

Real AR does not knowingly collect personal information from children under the age of 13 (or under 18 where applicable by law).

If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be stored and processed on servers located outside your country.

By using the Service, you consent to the transfer of your data to jurisdictions that may have different data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Effective Date.” Continued use of the Service after changes constitutes acceptance of the revised policy.